'Change in Attitude'   'Gain in Knowledge'   'Acquisition of certain skills over a specific period of time'   'If you think training is costly then try untrained Secretaries'   'No one can go back and change a bad beginning,   But any one can start NOW and create a successful ending'   'MMSTA MINDS will polish and shape YOUR RAW GEMS, TO DAZZLE to deserve your applauds!'   'Heated gold becomes ornaments'   'Beaten copper becomes wires'   'Depleted stone becomes a statue'   'Send your secretaries to be trained by us'   'We will mould them and send back to you as VALUE ADDED Secretaries'   'It is time you sent your secretaries to us'   'We will convert them into professional secretaries'   'Why remain an ordinary secretary when you can become an extraordinary secretary by participating in our training programme?'

About Improve Your Secretarial Skills Book


Author(s) Title of the Book Edition Publisher Place Year
Chambers Handbook of Commercial Terms Jaico Publishing House Bombay 1988
New Webster’s Secretary’s-Student’s Guide Consolidated Book Publishers New York 1978
Office Procedure and Drafting
PAN Newsletter, Vol.6, No.1.
Postal Guide Inland Services Director General, Posts, India New Delhi 1992
The Professional Secretary’s Handbook Houghton Mifflin Company Boston 1984
Reader’s Digest Reverse Dictionary The Reader’s Digest Association Limited London 1989
Reading Material for the Residential Programme on EFFECTIVE PERSONAL SECRETARY/
Institute of Manpower Management and Training, New Delhi,
Secretarial Practice Made Simple The English Language Book Society and Made Simple Books, Heinemann London 1982
Tips to Secretaries Sperry Rand Corporation, U. S. A.
Alan Lloyd, Dr., John L. Rowe, Dr., Fred E. Winger, Dr. Typing 75 Basic 3/e McGraw-Hill Book Company New York 1970
Alfred Hossack Check Your Punctuation Methuen Educational Ltd. London 1980
Andres Freeman, Ruth Martindale Judith Mancktelow Secretarial Skills Longman Group Ltd. London 1986
Arora, S.P. Office Organisation and Management 2/e Vikas Publishing House Pvt. Ltd. 1993
Atthreya, N. H. How to be an Efficient Secretary Orient Paperbacks New Delhi 1977
Bailey, P. Mastering Office Practice The Macmillan Press Ltd. Surrey 1982
Bailey, P. Mastering Typewriting Skills Macmillan Education Ltd Hampshire 1984
Bajaj, K. K. Office Automation Macmillan India Limited New Delhi 1996
Balan, K. A Handbook to Steno-Secretary and P.A. Pitman S.S. Publications New Delhi 1996
Balan, K. Perfect Business Communication Mittal Publications New Delhi 1999
Barbara J. Collier Becoming a Secretary Batsford Academic and Educational London 1985
Baruah, T. C, The English Teacher's Handbook 3rd revised edition Sterling Publishers Private Ltd. New Delhi 1995
Basava K.D. and Katti B.R. Business Communication Vidyavahini Prakashan Hubli 1998
Beluru Ramamurthy How to be an Efficient Office Secretary Beluru Prakashana Bangalore 1999
Bhatia, R. C. Office Management & Commercial Correspondence Sterling Publishers Private Ltd. New Delhi 1988
Bhatia, R. L., Dr. Presentation Developing Skills Wheeler Publishing New Delhi 1996
Bhatia, R. L., Dr. Managing Time for a Competitive Edge Wheeler Publishing Allahabad 1996
Canning, B.W. Transcription Training - Teacher’s Book Pitman Publishing London 1976
Claire Neff Eddings Secretary’s Complete Model Letter Handbook Vikas Publishing House Pvt. Ltd. Sahibabad 1982
Debba Allcock Working with a Secretary Sterling Publishers (P) Ltd. New Delhi 1996
Denyer, J. C., revised by Josephine Shaw Office Management 5/e The English Language Book Society and Macdonald and Evans London 1980
Donald A. Sheff Secretarial English Simon & Schutster, Inc. New York 1968
Edith Mackay The Typewriting Dictionary Pitman Publishing Limited London 1978
Edith Mackay The Typist’s A-Z Pitman Books Ltd. London 1983
Ernest Martin and Bucknall, G. K. How to Take Minutes Sir Isaac Pitman & Sons, Ltd. London 1953
Eva Roman The Secretary, Her Boss and Her Job Vikas Publishing House Pvt. Ltd. New Delhi 1978
Eva Roman & Derek Gould Recruitment and Selection of Typists and Secretaries Business Books London 1974
Evelyn Austin Secretarial Services Macdonald and Evans, Estover Plymouth 1982
Frank W. Perks Modern Secretarial Knowledge Gee & Co. (Publishers) Ltd. London 1935
Fred S. Cook, Dr., and Lenore S. Forti, CPS Professional Secretary’s Handbook Global Books and Subscription Services New Delhi 2004
Fred S. Cook, Dr., and Lenori S. Forti, CPS The Dartnell Professional Secretary’s Handbook Taraporevala Publishing Industries Private Ltd. Bombay 1973
Fred S. Cook, Phyllis Caulfield Morrison, John M. Tryllen and Leslie J. Whale Gregg Junior High Typing 2/e McGraw-Hill Book Company New York 1965
Gartside, L. English for the Shorthand and Typewriting Courses Sir Isaac Pitman and Sons Ltd. London 1969
Gartside, L. Modern Business Correspondence 3/E The English Language Book Society and Macdonald and Evans Ltd. London 1977
Geoffrey Mills, and Oliver Standingford Office Administration 3/e English Language Book Society/Pitman London 1977
Geoffrey Whitehead Office Practice Made Simple Rupa & Co. Delhi 1986
George R. Terry Office Automation Taraporevala Publishing Industries Private Limited Bombay 1972
Grace McNicol Teaching Shorthand and Typewriting 2/e Pitman Books Ltd. London 1982
Gratian Vas The Sterling Book of Business Letters Sterling Publishers (P) Ltd. New Delhi 1999
Harjinder Singh Business Organisation & Management Varma Brothers New Delhi 1976
Hathaway, S., and Thomas, C. An Introduction to Business - The World of Work Holt, Rinehart and Winston Ltd. London 1985
Helen Harding Secretarial Procedures Pitman Publishing Ltd. London 1985
Helen Robb Teaching Secretarial Duties Pitman Books Ltd. London 1983
Hollerbach, L. Word Processing Pitman Publishing Ltd. London 1983
James L. Clark and Lyn R. Clark How 4 A Handbook for Office Workers Kent Publishing Company Boston 1982
Jelone D. Scriven, Dr.,
Dr. Charles K. Kozoll, Judith K. Myers, CPS, and Gail L. Hapke, CPS
The Professional Office Procedures Glencoe McGraw-Hill New York 1995
Jenyth Worsley, Ed. Business Matters Cassel Ltd. London 1983
John C. Evans Touch Typewriting - Complete Course for self-instruction Barnes & Noble Books New York 1948
John Derrick and Phillip Oppenheim What to Buy for Business - A Handbook of New Office Technology Century Publishing Co. Ltd. London 1982
John Harrison Secretarial Duties 9/e Pitman Publishing London 1993
John Harrison Secretarial Duties 10/e Pearson Education (Singapore) Pte. Ltd., Indian Branch, Delhi 2004
John Harrison The Secretary’s Desk Book Pitman Publishing Ltd. London 1989
John L. Rowe, Dr., Dr. Alan C. Lloyd and Dr. Fred E. Winger Typing 300 Volume One Canadian Edition, Metricated McGraw-Hill Ryerson Limited Toronto 1977
John O. E. Clerk English Punctuation & Hyphenation Harrap Books Ltd. London 1990
Josephine Shaw Office Practice Teach Yourself Books, Hodder and Stoughton Kent 1978
Joyce Stananought Typewriting Theory and Practice - A Progressive Course W & R Chambers Ltd., Edinburgh 1987
June R. Lewis The Typist's Reference Book Blackie & Son Ltd. London 1977
Kemp, Dr. Time Management Triggers Gower Publishing Ltd. Hampshire 1994
Khorshed D.P.Madan and Homai McDowell Office Administration and Management 3/e
Kuthiala, O. P., and Edgar Thorpe Secretarial Duties and Office Procedure Pitman S. S.
Larry J. Bailey Working Skills for a New Age Delmar Publishers Inc. Albaney, New York 1990
Leonard Seymour-Smith Making Your Meetings More Effective Sterling Publishers Pvt. Ltd. New Delhi 1989
Les Krantz Jobs Rated Almanac St. Martin’s Griffin New York 1999
Lessenberry and Wanous College Typewriting - Part I 5/e South-Western Publishing Co. Cincinnati 1954
Lessenberry, D. D., James Crawford, T., and Lawrence W. Erickson 20th Century Typewriting Complete Course South-Western Publishing Company Cincinnati 1962
Littlefield, C.L., Frank M. Rachel, Donald L. Caruth and Robert E. Holmes Management of Office Operations Prentice-Hall of India Private Limited New Delhi 1981
Louis Bostock. Collins Office Handbook Harper Collins Publishers Glasgow 1993
Madon, K. D. P., Dr. The Effective Secretary Tata McGraw-Hill Publishing Company Limited New Delhi 2001

Margaret Davis

Practical Typewriting Made Simple William Heinemann Ltd. London,


Marian G. Simpson

Tested Secretarial Techniques for Getting Things Done D. M. Taraporevala Sons & Co. Private Ltd. Bombay 1979

Mary A De Vries

Private Secretary’s Encyclopedic Dictionary 2/e Prentice-Hall Inc. Englewood Cliffs,N.J.


Matthew M. Monippally The Craft of Business Letter Writing Tata McGraw-Hill Publishing Company Limited New Delhi 1997
Maxwell Crooks and Frederick Dawson The Dictionary of Typewriting 6/e Sir Isaac Pitman and Sons Ltd. London 1963
Mirza S. Saiyadain Office Practice Tata McGraw-Hill Publishing Co. Ltd. New Delhi 1977
Molly Sedgwick Advanced and Professional Typewriting Pitman Books Limited London 1983

Morris Philip Wolf, Dr., Dr. Dale F. Keyser, and Dr. Robert R. Aumer

Effective Communication in Business South-Western Publishing Co.


Pai, M. R. Time Management Published by the author Bombay 1985
Pam Bennett Typewriting Dictionary, McGraw-Hill Book Company (UK) Limited Maidenhead 1987
Parthasarathy Office Organisation and Management 2/e Subhas Publications Bangalore 1990
Parthasarathy, M. A., and Seshadri Sarma, C. (revised and enlarged by L. Raghavendra) Lessons on Elaboration and Condensation of Notes Subhas Publications Bangalore
Paul Bailey Mastering Office Practice The Macmillan Press Ltd. 1982
Pauline Engel Executive Secretary’s Handbook Tarang Paperbacks New Delhi 1984
Pauline Naidoo and Maryvonne Lumley Bolch Office Practice - Book 2: Secretarial Duties, and Office Practice - Book 3: Personal Assistants Cassell Ltd. London 1980 and 1978
Pillai, R.S.N., and Bagavathi. Commercial Correspondence and Office Management S. Chand & Company Ltd. New Delhi 1999
Prabhakar Raizada, Dr. Manual for Typists and Stenographers Sterling Publishers (P) Ltd. New Delhi 1996
Prabhakar Raizada, Dr. The Theory of Type Writing Pitambar Publishing Co. Pvt. Ltd. New Delhi 1996
Pramod Batra Simple Ways to Become a Professional Secretary Think Inc. New Delhi 1997
Reddy, Appannaiah, and Ramesh. Office Organisation and Management Himalaya Publishing House Mumbai 1997
Renu Mattoo, Reading material distributed at a seminar
Richard Y. Chang, and Kevin R. Kehoe Meetings that Work! Wheeler Publishing New Delhi 1998
Rina Roy Efficient Office Secretary Plus Books New Delhi 1978
Rita Tilton, Dr., Dr. J. Howard Jackson, CPS, and Dr. Sue Chappell Rigby The Electronic Office South-Western Publishing Co. Cincinnati, OH 1991
Robert Wolstenholme Holland, Ed Pitman's Commercial Self-Educator, Vol. II 6/e The New Era Publishing Co. Ltd., . London Company New York 1967
Ronald P. Uhlig, David J. Farber, and James H. Bair The Office of the Future North-Holland Publishing Company Amsterdam 1980
Sarah Augusta Taintor and Kate M. Monro The Secretary’s Handbook 8/e The Macmillan 1995
Scriven, Kozoll, Myers, Hapke Professional Office Procedures Glencoe McGraw-Hill New York
Sharma, R. C., and Krishna Mohan Business Correspondence and Report Writing 2/e Tata McGraw-Hill Publishing Co. Ltd. Delhi 1997
Shirley J. Longshore Office Peterson's Princeton, New Jersey 1994
Singh, B. Modern Office Management & Secretarial Services Surjeet Publications Delhi 2006
Smith-Clough, Mrs., completely revised by Irene Burgess New Rational Typewriting Cassell London 1968
Smith Clough, Mrs. A Typewriting Catechism 2/e Sir Isaac Pitman & Sons Ltd. London
Stephanie Burd The Typist’s Desk Book Sir Isaac Pitman and Sons Ltd. London 1974
Stephanie Burd The Typist’s Desk Book Sir Isaac Pitman and Sons Ltd. London 1974
Sue Dyson Bluff Your Way as a Top Secretary Lancer International New Delhi 1989
Susan W.Fenner, General Editor Complete Office Handbook 2/e Random House Inc. New York 1997
Susan Jaderstrom, Leonard Kruk, and Joanne Miller Complete Office Handbook 3/e Random House Reference New York 2002
Swaroop, S. N. A Guide for Private Secretaries and Personal Assistants Ashish Publishing House New Delhi 1991
Sybil Lee Gilmore The Successful Secretary Hodder and Stoughton Ltd. London 1977
Tandon B.N. Manual of Office Management and Correspondence S. Chand & Co. Ltd. New Delhi 1998
Thelma J. Foster Office Skills 2/e Stanley Thornes (Publishers) Ltd. Cheltenham 1984
Thurling, F. C., revised by Dilys Thortnberry Office Practice Today 4/e Pitman Publishing Ltd. London 1975
Thurling, F. C. Office Practice Today – Teacher’s Edition Sir Isaac Pitman & Sons Ltd. London 1963
Tim Hindle Managing Meetings Doring Kindersley London 1998
Vaidyanatha Iyer, S. A Text Book of Typewriting Srinivasa Varadachari and Co. Madras 1950
Vikas Gupta Rapidex Computer Course Pustak Mahal Delhi 1994
Walmsley, W. & E, Commercial Typewriting Sir Isaac Pitman & Sons, Ltd. London 1939
Webster’s New World Secretarial Handbook 4/e Prentice Hall New York 1989
William A. Sabin. The Gregg Reference Manual 6/e Glencoe Division, Macmillan/McGraw-Hill Publishing Company Ohio 1985
Wren, P. C., and Martin, H., revised by Prasada Rao, N. D. V. High School English Grammar and Composition S. Chand & Company Ltd. New DelhI 1991
Wright, F. J. Teach Yourself Business Organisation The English Language Book Society and the English Universities Press Ltd. London 1964


Author Title of Article Published in Publisher Reference Date
Effective Communication Skills, Consumer Network Consumer Coordination Council, New Delhi Vol.2 No.3, September 1995
Memo Pitman Periodicals Ltd., London 24 November 1972
Memo Pitman Periodicals Ltd., London 25 June, 1973
Office Skills Pitman Periodicals Ltd., London Vol.10/2, July 1973
Office Skills Pitman Publishing Ltd., London November 1977
Office Skills A. H. Wheeler & Co. Pvt. Ltd., Allahabad March 1986
Office Skills A.H. Wheeler and Company Private Ltd., Allahabad Vol. 1, No. 8 August 1986
Office Skills A. H. Wheeler & Co. Pvt. Ltd., Allahabad June 1987
Office Skills A. H. Wheeler & Co. Pvt. Ltd., Allahabad Vol.2, No.7 July 1987
The Times of India, Bangalore Edition,
Ascent Supplement
7th January 1998
Business Etiquette Memo Vol.2 No.5 January 1977
Mary Dunn addresses the Manager Memo Vol.9/73 2nd March 1973
Secretarial courses at the Canberra College of Advanced Education Office Skills Vol.7/2 April 1973
Shorthand Vs Technology Office Skills A.H. Wheeler and Company Private Ltd., Allahabad January 1986
Simple Ways to become a Professional Secretary The Week, Free Supplement 22-9-1996
. Stress-Related Disorders Microsoft® Encarta® 99 Encyclopedia. © 1993-1998
Stress and the Secretary Office Skills A.H. Wheeler & Co. Private Ltd., Allahabad Vol.2 No.1, January 1987
The Making of a Secretary Pitman’s Office Training Sir Isaac Pitman & Sons Ltd. London Vol. 47, No.2 10th October 1958
The Trained Secretary Shorthand Teachers’ Supplement Sir Isaac Pitman & Sons Ltd., London Vol.23, No.8 May 1961
Top Secretary Memo Vol.3, No.10 June 1978
Archana Jayakar, M., Miss The Hindu
Geetha Rao That’s Just Not Called For Times of India, Bangalore Times Supplement 6-7-2005
Homai S. Mehta Job Without Definition--Who is a Secretary? Office Skills A.H. Wheeler & Co. Pvt. Ltd., Allahabad Vol.1 No.2 February 1986
Mary E. Dunn The Management of Time Memo Vol. 5/73, 2nd February 1973
May Agius My Job - Private Secretary Pitman’s Business Education Vol.32, No.6 June 1961
Nataraj, M. R. Fighting Stress Deccan Herald, Avenues Supplement 9-4-1996
Rewa Begg Personal Qualities of a Secretary Memo Vol.15/74
Rita Berman Secretarial Training or a Degree Memo Pitman Periodicals Ltd., London Vol. 9/74
Shirley Taylor The Super Secretary Times of India, Education Times Supplement
2nd December 2002
Thomas H. Readyoff Successful Secretary Pitman’s Journal June 1956